What are the technical requirements for using Servicejoy?
Servicejoy is available anywhere you have an internet connection. All you need is one of the following web browsers:
Use the latest version of one of these browsers
Cookies
If cookies aren’t enabled in your browser, you’ll need to accept them when you log in. You’ll only have to do this once for this browser (unless your computer is on a company network that doesn’t allow cookies by default and your browser settings are regularly reset).
Clear the cookies and cache in your web browser
Clearing your cookies and cache ensures that old data is not stored in your browser. You should clear your cookies and cache regularly so Servicejoy continues to work seamlessly.
Before clearing your cookies and cache, close any files or web pages you have open. Once you complete this process, restart your browser and log back into Servicejoy.
Google Chrome
- If you have a PC, hold Control + Shift + Delete on your keyboard.
If you have a Mac, hold Command + Shift + Delete on your keyboard.
- Set Obliterate the following items from to ‘the beginning of time’.
- Select the checkbox next to Cookies and other site and plug-in data.
- Select the checkbox next to Cached images and files.
- Click Clear browsing data.
Internet Explorer
- Hold Ctrl, Shift, and press Delete on the keyboard.
- Click to clear the Preserve Favorites website data checkbox.
- Select the checkbox next to Temporary Internet files and website files.
- Select the checkbox next to Cookies and website data.
- Click Delete.
Mozilla Firefox
- If you have a PC, hold Control + Shift + Delete on your keyboard.
If you have a Mac, hold Command + Shift + Delete on your keyboard.
- Set Time range to clear to Everything.
- Select the checkbox next to Cookies.
- Select the checkbox next to Cache.
- Select the checkbox next to Active Logins.
- Click Clear Now.
Safari
- Click Safari in the upper left corner of the screen.
- Click Preferences.
- Click Privacy.
- Select Remove all Website Data.
- Click Remove Now.
